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Sales Operations Manager – Birmingham

  • Full Time Permanent
  • Birmingham

Are you an experienced leader with a passion for driving performance and building high-performing sales teams? My client are looking for a Sales Operations Manager to lead, inspire and deliver strategic growth within their recruitment division.

The Opportunity

This is a hands-on, leadership position where you’ll manage a team of Recruitment Consultants, Team Leaders and Trainees to deliver consistent revenue growth. You’ll combine sales strategy with strong operational oversight to ensure the team hits performance targets while delivering a best-in-class service to clients and candidates alike.

What You’ll Be Doing

  • Leading and mentoring a team to meet and exceed monthly and annual revenue targets
  • Driving new business through strategic client engagement and proactive sales activities
  • Building strong client relationships across the sectors
  • Managing pipelines, forecasting performance, and contributing to business planning
  • Ensuring excellence in service delivery, compliance, and team development
  • Collaborating closely with the Director to align operations with broader strategic goals
  • The monitoring and control of all overheads and cost of sales.
  • To carry out all appraisals and reviews in line with company guidelines.
  • To ensure all new recruits are fully inducted in the program and continually reviewed, coached and developed.
  • Hold weekly meetings to ensure staff are fully informed and focused on the targets and general direction of their branch.
  • Set and review individual’s and teams sales, activity and revenue targets on both a weekly and monthly basis in line with company targets and objectives.

What We’re Looking For

  • Proven track record in sales management
  • Demonstrable success in growing new business and developing high-performing teams
  • Strategic thinker with hands-on sales capability
  • Strong leadership, coaching and people development skills
  • Commercially astute with excellent communication and negotiation skills
  • Proficient in CRM systems and comfortable with reporting and metrics

What’s in It for You

  • Competitive salary + commission/bonus structure, Car allowance
  • Clear progression path and influence over business direction
  • Dynamic, ambitious working environment with autonomy to lead
  • Opportunity to shape and scale a growing division

To apply for this job email your details to hayley@h2orecruitmentservices.co.uk.